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Our Company

Technology

Technology Leaders

We have one of the most robust online platforms in the industry. Being a first mover and innovator in getting a quote and purchasing insurance online, this helps to solidify our commitment to technology. No solution is perfect and that’s why we are always looking for ways to improve and innovate so that we can continue to deliver the very best customer experience unmatched by any in the insurance industry.

Get the most accurate quote

With some of the best programmers on our team we ensure that as each company updates their rates, it gets coded into our system immediately. This gives our customers the most accurate and up-to-date quote from each insurance company. We also take into consideration every possible permutation that might alter a quote and provide every probable discount which the customer can benefit from.

Communicate in real time

As a first time user you may get lost or even a tad bit confused especially if you’re not that tech savvy. Well there is no need to worry. Our customer service is online to help you through every step of the process. You can communicate with them in real-time during 9am-5pm Mondays to Fridays through our live support feature. However if you decide to use the system outside the hours of 9am-5pm and you need assistance, simply leave a message through the live support and an agent will contact you within 24 hours.

Manage your policy

With our robust policy management system customers can now monitor their policy online. You can also update your payment on file so that at all times we have a current credit/debit card to use for the next payment. 

File a claim and check the status

From the point a claim is filed by you on the system, we will work closely with you and the insurance company to ensure that this process is as smooth as possible and you will be able to check the status of your claim every step of the way. The minute an update on the claim is noted on the system, you will be notified via email and can then check the progress on the spot or wait until you get home. 

Privacy is our priority

Privacy is very important for us and Sarifa uses the world's best practices to ensure your data is protected. In securing your data and the system, we use secure socket layers (SSL) and data encryption up to 258 bits, which ensures the security of the whole system. Our server is monitored 24/7 and scanned daily for any vulnerabilities or malware attacks. We also provide back-ups to an external server to mitigate against any losses in data.

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